Continuing our highly successful Open Course Programme from last year, The Training Workshop is pleased to be able to offer another full Open Course programme for 2010. This year we have 15 lively, practical and participative Workshops covering the following titles: -

• Business Writing
• Coaching for Results
• Conductive Effective Interviews
• Creative Thinking and Problem Solving
• Dealing with Complaint Calls
• Debt Collection
• Developing Assertiveness
• Effective Team Leadership
• Motivational Leadership
• Negotiation Skills
• Outstanding Telesales
• Presentations with Impact
• Sensational Customer Service
• Time Management and Personal Organisation
• Train the Trainer

Each title will be offered in each of five venues, Birmingham, Cambridge, Edinburgh, Manchester and Swindon.

Download the Brochure

For details of the titles, dates and venues of the 2010 Open Course Programme, please click here.    

If you would prefer the brochure in hard copy, please send us an email and we will get one to you by return.