The Training Workshop has recognised over the years that many of our Clients look for a professional outsource Company that will give them a very personalised and professional level of service for their specific outsource telephony needs. As a result, we are pleased to offer the services of such a Company, Parallel Lines.

Parallel Lines is a telebusiness outsource facility that has been established by the directors of The Training Workshop. With many years experience of working together with companies that use contact centres to manage their customer relationships. Parallel Lines is uniquely positioned to offer a comprehensive range of effective support services that positively enhance an organisations telebusiness strategies.

Parallel Lines can offer outsourcing support for a number of key business functions, amongst which are:-

• Call Response Management
• Brochure Fulfilment & Follow Up
• Message Service
• Customer Enquiry Management
• Switchboard Function
• Database Building, Cleaning & Maintenance
• Sales Qualification
• Peak Call Overflow Management
• Staff Recruitment TeleScreening
• Tele-Appointments Management
• Market Research & Lead Generation
• Campaign Response Handling

For further information, please call 0870 870 1511 or visit www.parallellines.co.uk