Developing Assertiveness

Assertiveness is something many of us wish we had more of, but don’t know where to find it.  Our Workshop will help you understand the impact your words and behaviour have on those around you, and how to deal with different people and situations appropriately and effectively. 

Who is it for?

Anyone who wishes to become more assertive and effective in their interactions with others.

What does it include?

• What is assertiveness and why do we need it?
• What motivates others to behave in certain ways?
• Assertive communication techniques; create the win/win scenario
• Handling aggression, conflict and different situations

Outcomes

• Personal confidence through the mastering of powerful assertive techniques
• Ability to identify and challenge internal emotional drivers
• Ability to deal with confrontation and negative criticism
• A personal Action Plan to take forward learning from the programme